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Technology Skills Online
CHCC update regarding the Novel Coronavirus (COVID-19) pandemic:
The safety and wellbeing of our employees, volunteers and customers is a priority for Coffs Harbour City Council and we are following the advice of the Australian Government, World Health Organisation (WHO) and NSW Health in the implementation of workplace measures to help minimise any possible infections. Council is taking a risk management approach to the pandemic and seeking to minimise any potential impact.
As result all Council events and public programs run in our facilities have been postponed or suspended until advised.
We please ask that if you are showing any of the symptoms of COVID-19, or have been in contact with anyone who has been diagnosed or showing symptoms of COVID-19, that you not use a Council facility at this time.
Useful Resources
Login to Niche Academy with your library card and learn how to use library's subscription based eCollections and information databases. These include step by step videos on how to use Borrowbox, cloudLibrary and RBdigital apps to down load eBooks, eAudio and eMagazines on specific devices. Click on Categories on the right hand corner within the Niche Academy to see various tutorial categories. It has videos on various digital literacy topics as well as tutorials on how to use microsoft and google products as well as social media sites.
The library has also collated the following list of useful external online resources to help you learn digital literacy skills.

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Computer basics

Be Connected – Using a computer

Be Connected – Using a keyboard

Go Digi             – What are keyboard shortcuts

Be Connected – Using a mouse


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Mobile devices

Be Connected – Using a touchscreen

Go Digi             – How do I get a mobile app? Part 1

Go Digi             – How do I get a mobile app? Part 2

Apple                – Download apps and games using the app store

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Getting online 

Go Digi         – What types of internet connections are available

Go Digi         – What do I need to connect to the internet

Go Digi         – How do I use free public internet?

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Online safety 

Be Connected - Introduction to internet safety

Go Digi             - Safely using the internet

Go Digi             - Online threats

Go Digi             - Stay safe online and protect your privacy

Go Digi             - How to make a strong and memorable password

Be Connected - Safe Passwords

Be Connected - Avoiding scams and tricks

Be Connected - Help & support

​eSmart               - Cyber and Digital literacy Resources​

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Finding information online  

Be Connected - Using search engines

Go Digi             - How to find health information online

Go Digi             - Find information in different languages

Go Digi             - How to get started with Trove

Go Digi             - How to find and use free images

Go Digi             - Access Government services online

Be Connected - Downloading & saving documents

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Connecting to others  

Tech Savvy Seniors - Introducing email

Be Connected - Using email

Go Digi             - How to create your own email address

Go Digi             - How to link your email to your device

Apple               - Set up an email account on your iPad

Apple               - Mail Support

Yahoo7 mail   - Help

Gmail               - Help Center

Outlook           - Help center

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Social Media 

Be Connected - Socialising online

Go Digi             - How to get started with social media

Go Digi             - How to protect your privacy on social media

Tech Savvy Seniors – Social Networks & Secuity

Be Connected - Using facebook overview

Facebook        – Help Centre

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Go Digi             – What is Skype?

Be Connected – Getting set up for video calling

Be Connected – How to use Skype

Be Connected – How to use WhatsApp

Be Connected – How to use Facetime

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Bills and Bookings 

Be connected - Using online forms

Go Digi            - Paying bills online

Go Digi            - Plan and book travel online

Go Digi           - How to create a MyGov account

Go Digi           - How to use MyTax



Online shopping

Be Connected - Online shopping overview

Go Digi             - How to use Gumtree to sell & buy

Go Digi             - Paying bills online

Go Digi             - Part 2: Banking & shopping safely online

Be Connected - Paying safely online

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Be Connected - Watching and listening online

Go Digi             - How to watch videos with youtube

​Apple support   - Podcasts FAQ


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Photos and Videos

​Apple Support - Taking and managing Photos
​Apple Support - Taking and editing Videos
​Apple support - iMovie app
​Apple support - iCloud photo sharing
​BeConnected - Using a Digital Camera
​Go Digi            -  Photo editing


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Cloud storage

Go Digi              - How to use Dropbox

Go Digi                 - How to get started with Google Drive

Apple support – iCloud Drive FAQ


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Hobbies Online

BeConnected - Researching family history

​BeConnected    - Blogs - online journals

BeConnected - Exploring Google Earth


Be connected and Tech Savvy Seniors websites have resources available in several languages. 'Tech Savvy Seniors' website offers a range of videos in Auslan as well. 


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