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Policies and Plans
The Library's customer service operations are governed by the following policies:
Library Collection Development Policy (adopted March 2017)Library Operations Policy (adopted March 2017)Library Service Charter and Customer Code of Conduct Membership Policy Ratings and Reviews Guidelines for the Library Catalogue Reciprocal Membership Agreement NSW Volunteer PolicyOther related documents: Library Vision and Mission Statement Related Policies (ALIA) Plans:Library, Museum and Gallery Strategy