Thank you to everyone who completed our recent survey, we value your feedback and appreciate your comments.

Thanks to grants totalling $193, 650 from the Library Council of NSW the Library has introduced cutting edge technology to best manage the Library's resources.

The Radio Frequency Identification (RFID) Implementation project will improve customer services across Coffs Harbour City Library through the provision of self-service facilities, improved stock management/security and efficiencies in staff processes to allow reallocation of staff resources to more proactive customer service activities and greater opportunities for public programs and outreach initiatives.

The self-service facilities, increased automation and process efficiencies achieved via RFID technology help to empower both customers and staff, providing a more sustainable situation whilst maintaining effective modern library services.

This project also supports Council’s recently adopted Library Strategic Plan (2012-16), in particular the objective of ‘Customer focused information technology and support services’.

 RFID Frequently Asked Questions.pdf​